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ISQI CTFL-UT (ISTQB Certified Tester-Foundation Level - Usability Testing) exam is a certification program designed for testers who want to validate their knowledge and skills in usability testing. It is an entry-level certification program that covers the basic concepts and principles of usability testing. CTFL-UT Exam is developed by the International Software Testing Qualifications Board (ISTQB) and is recognized globally for its credibility and reliability.
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The CTFL-UT exam focuses on the fundamental concepts of usability testing, including the principles of usability, usability testing methods, and usability metrics. It covers the entire software development life cycle and emphasizes the importance of incorporating usability testing throughout the development process. CTFL-UT exam also assesses the candidate's understanding of usability testing tools and techniques, as well as their ability to analyze and interpret usability test results. Passing the CTFL-UT exam is a testament to an individual's proficiency in usability testing and is highly valued by employers in the software development industry.
The ISQI CTFL-UT Exam evaluates the candidate's knowledge of usability testing principles, methods, and techniques. It covers topics such as user-centered design, usability testing planning and preparation, usability testing execution, analysis and reporting of results, and usability testing tools and techniques. ISTQB Certified Tester-Foundation Level - Usability Testing certification exam is designed to test the candidate's ability to apply their knowledge of usability testing in real-world scenarios. Passing the CTFL-UT exam indicates that the candidate has a solid foundation in usability testing and is able to apply their knowledge effectively in a professional setting.
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q37-Q42):
NEW QUESTION # 37
What's the difference between an informal usability review and an expert usability review?
- A. No formal usability qualifications are required for an informal usability review
- B. An expert usability review is a formal review, not an informal review
- C. Contrary to an expert review, an informal usability review is based on opinion
- D. An informal review only requires one reviewer
Answer: A
Explanation:
An informal usability review can be conducted by anyone, including stakeholders or developers, and does not require formal usability training or qualifications. It is typically subjective and based on general impressions.
In contrast, an expert usability review (also called heuristic evaluation) is conducted by a trained usability expert who applies recognized usability principles. This is what differentiates the two approaches most clearly. Options A and C are misleading; expert reviews can be informal in format, and informal reviews aren't necessarily based solely on opinion. Option D is incorrect since both informal and expert reviews can be conducted individually or in groups.
References:
Nielsen Norman Group: Heuristic Evaluation
ISO 9241-110:2020 - Interaction Principles
Usability.gov: Expert Review vs Informal Review
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NEW QUESTION # 38
A "usability test participant" ...
- A. ... is a representative user who solves typical tasks in a usability test.
- B. ... can be the organizer of a usability test.
- C. ... is a person who observes a usability test.
- D. ... helps to set up the system used for the usability test.
Answer: A
Explanation:
A usability test participant is a person selected to represent the target user group and asked to perform specific tasks in a usability test. Their actions, reactions, and feedback help identify usability issues and evaluate the system's effectiveness, efficiency, and user satisfaction. This role is strictly observational and does not involve organizing, observing, or setting up the test. Options A, B, and C describe other roles (e.g., technical support, observers, or moderators). Only option D accurately reflects the definition of a usability test participant.
References:
ISO 9241-210:2019 - Human-Centered Design
Usability.gov: Roles in a Usability Test
Nielsen Norman Group: Recruiting Test Participants
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NEW QUESTION # 39
You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. i & ii are true, iii is false
- B. i, ii and iii are true
- C. ii & iii are true, i is false
- D. i is true, ii & iii are false
Answer: B
Explanation:
SUS (System Usability Scale), SUMI (Software Usability Measurement Inventory), and WAMMI (Website Analysis and Measurement Inventory) are all validated, standardized usability questionnaires that support benchmarking. They allow comparison against known usability scores from a wide variety of systems. These instruments provide numeric scores that can be interpreted using benchmark datasets or industry standards.
Therefore, all three-i, ii, and iii-are true, making D the correct answer.
References:
Brooke, J. (1996). SUS - A Quick and Dirty Usability Scale
Kirakowski, J. (1994). SUMI Development
Here are the verified answers and detailed explanations for Questions 22 through 25, formatted in your specified structure:
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NEW QUESTION # 40
What is the System Usability Scale (SUS)?
- A. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
- B. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
- C. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
- D. A requirement on the usability of a component of system
Answer: C
Explanation:
The System Usability Scale (SUS) is a standardized, reliable tool used to measure perceived usability. It consists of 10 items with five response options (from strongly agree to strongly disagree). It is widely used due to its simplicity and effectiveness in providing a single score to reflect a user's overall satisfaction with a system. Option A refers to ISO's definition of usability testing, B describes a task in usability testing, and D refers to a usability requirement, not SUS. Therefore, the correct description of SUS is option C.
References:
Brooke, J. (1996). SUS: A Quick and Dirty Usability Scale.
Usability.gov: System Usability Scale (SUS)
ISO/IEC 25062 - Common Industry Format for Usability Test Reports
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NEW QUESTION # 41
Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
- A. The "design"-part
- B. The "evaluate"-part
- C. The "iterate"-part
- D. The "analyze"-part
Answer: C
Explanation:
The human-centered design process emphasizes iterative development-testing and refining designs through multiple cycles. In the scenario, the project manager interviewed users and evaluated a prototype but did not iterate based on feedback. Skipping iteration likely resulted in unmet user needs. Human-centered design, per ISO 9241-210, includes: understanding context of use, specifying requirements, producing design solutions, and evaluating-repeated iteratively. Hence, option D ("iterate") is correct.
References:
ISO 9241-210:2019 - Human-Centered Design Processes
Usability.gov: Human-Centered Design Activities
Nielsen Norman Group: Iterative Design in UX
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NEW QUESTION # 42
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